FAQ & Policies
- What forms of payment do you accept?
The Analog Adventures online store accepts Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. Your payment will be sent to Stories and Ideas, LLC, but will appear as ANALOGADVEN on your credit card statement.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- How are items shipped?
Prints are protected by a clear, archival, acid-free cello sleeve and shipped inside a durable, 100% recycled photo mailer.
Cards & Envelopes are protected by a clear, archival, acid-free cello sleeve and shipped inside a heavy cardstock envelope.
Packages are sent via US Postal Service (First Class or Priority Mail), unless local delivery to the downtown Frederick, MD area is requested when you place your order.
- Do you charge sales tax?
Maryland residents pay 6% sales tax. Sales tax is not collected on items shipped to customers outside of Maryland. International customers are responsible for paying any import duties or fees.
- What is your return policy?
I want to make sure you love your purchase. Please inspect your package as soon as it arrives. If you're not completely satisfied with your purchase, for any reason, please contact me within 7 days of delivery. Returns must be approved, and products must be in original condition and suitable for resale. Original shipping fees are not refundable. You're responsible for the cost of return shipping, and I recommend that you request a receipt and delivery confirmation.
- Are matting and framing included?
No, prints are shipped without mats or frames. Most customers prefer to choose mats and frames to suit their own personal aesthetic, and it helps keep shipping costs low.
- I want to purchase a print of one of your photos, but I don't see it here. Can I custom order?
Yes! I'm happy to consider requests for different images and sizes. Pretty much anything on this Flickr stream is fair game. Please send a message with your request, and I'll follow up with a price quote and turnaround time.
- This print/card looks weird. Is there something wrong with it?
Each item has been inspected before shipping. Film photographs, especially instant film (polaroids), are all unique, and may include color variations and interesting textures. Streaks, spots, and other “imperfections” are true to the unique, original image.
- I love this photo. If I buy the print, can I use the image in other places?
No, the purchase of a print does not transfer reproduction rights. But I'm happy to consider your licensing request! When properly credited, the cost for use of an image on your personal blog or nonprofit web site is often just a nominal fee. Commercial use can also be very affordable, and I'm open to creating custom images for your next project. Contact me for details.
- What cameras and films do you use?
Most of the images you see here were photographed with vintage Polaroid cameras and a variety of instant films manufactured by The Impossible Project. I also use 35mm SLR and toy cameras. I'm drawn to the beauty of vintage cameras, the warmth of film, and the uniquely imperfect nature of each image.
- Why film?